When you place your order online, you will receive a confirmation email immediately. When your order is ready to be shipped, you will receive an email detailing all discounts and charges, and the final total that will be applied to your credit card.

Please note that UPS will not ship to a P.O. box.

Shipping Methods

UPS Standard (5-7 business days)

Shipping within Canada

Flat rate shipping fee CA$7.95 plus CA$1.50 per item.

Shipping to U.S. (excluding Hawaii†)

Flat rate shipping fee US$8.95 plus US$1.50 per item.

UPS Express (1-2 business days)

Shipping within Canada

Flat rate shipping fee CA$14.95 plus CA$3.00 per item.

Shipping to U.S. (excluding Hawaii†)

Flat rate shipping fee US$19.95 plus US$6.00 per item.

International Shipping (other than the U.K.)

By express shipping only. We will confirm the shipping rate via email. Your credit card will not be charged until we receive your approval.

Royal Mail (5-7 business days)

Shipping within the U.K.
Flat rate shipping fee UK£2.50 plus UK£1.50 per item.

† Orders shipped to Hawaii are charged international rates.

Further Help

For more information, please contact our Knowledge Products Team toll free at 1.800.387.3206 from anywhere in North America, or at 416.531.7399 locally and outside of North America. From the U.K., call 0800 051 6413. Or email us at orderinfo@strategiccoach.com.